Terms of service
UNBEATEN Terms of Service
Effective October 1, 2026
About this store
This online store is operated by 深圳市木兴智创科技有限公司 under the UNBEATEN brand. Customer support: support@unbeatendice.com. Our Contact Information policy provides our business contact details.
Orders and product information
Please review the product description, selected variant, quantity, shipping address and checkout total before placing an order. You must be legally able to make the purchase or have permission from a parent or guardian. Product availability, prices and delivery options are shown on the store and at checkout. Photographs may appear different across screens; any material feature or variation will be described on the product page.
Prices and payment
Prices are displayed in the currency shown on the store. Applicable shipping charges and taxes collected by us are presented before payment. Import charges may apply as described in our Shipping Policy. Payments are processed through the providers offered at checkout. We do not store your full card details. If an obvious listing error, stock problem or suspected unauthorized payment affects an order, we will contact you and offer a correction or cancellation with a refund of any amount collected. We will not charge a changed price without your consent.
Delivery, cancellations and returns
Our Shipping Policy explains processing and delivery estimates. Our Return & Refund Policy explains our 30-day voluntary return policy, cancellation requests and remedies for defective or incorrectly supplied goods. Contact support@unbeatendice.com for help. These policies do not limit mandatory consumer rights. Kickstarter pledges are governed by the relevant campaign terms, rather than this store's checkout terms.
Safe and lawful use
Use the website lawfully and do not attempt to disrupt it, access another person's account or submit deceptive information. Products should be used as described. Dice and small components are not intended for young children; follow the warnings and age guidance supplied with each product. Keep magnets and small components away from children and seek urgent medical help if swallowed.
Content and third-party services
Our store content and branding belong to their respective owners. You may use the site to browse and shop for personal purposes; commercial reproduction requires permission from the rights holder. External links may lead to independently operated websites whose terms and privacy practices apply. Our Privacy Policy explains how personal information is handled.
Your rights and changes
Nothing in these terms excludes rights, remedies or liabilities that cannot lawfully be excluded. Applicable mandatory consumer protections remain in force. Updates apply to future use and orders; the terms and policies in effect when you order apply to that purchase. For an order question or complaint, contact support@unbeatendice.com so we can help resolve it.